# FAQ

**Q. What should I do if I exceed the number of SMS verifications during registration?**

A. If you fail SMS verification more than 3 times during registration, registration will be restricted for the day, and SMS verification will be reset after 24 hours. You are given 3 verification attempts every 24 hours, so please wait and try again later.

**Q. I want to change the registered email. What should I do?**

A. It is not possible to change the registered email. If you wish to change your email, please deactivate your account and re-register. Please note that re-registering with the same number is possible only after certain period of time. Upon deactivation, all previously mined VERY coins will be reset. Verychat implements a strict registration policy to prevent fraudulent registrations/use.

**Q. I accidentally withdrew. Is it possible to recover my account?**

A. Unfortunately, account recovery is not possible. Please note that re-registering with the same number is possible only after certain period of time. Upon deactivation, all previously mined VERY coins will be reset. Verychat implements a strict registration policy to prevent fraudulent registrations/use.


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